All your questions answered in one place
Below are the most frequently asked questions by godd11 users, organized by topic.
Account & Registration
Registering on godd11 is quick, easy, and completely free. Registration Page Enter your mobile number or email, set a strong password, and verify with the OTP sent to your phone. The entire process takes just 2 minutes.
To register on godd11, you will need:
- An active Bangladeshi mobile number
- Email address (optional, but recommended)
- Full name and date of birth
- A strong password
Each individual only One You can open a godd11 account. If multiple accounts are found linked to the same person, all accounts may be suspended and balances forfeited. Please use only one account.
Yes, after logging in you can update your email, password, and personal details from your profile settings. To change your name or date of birth, you will need to contact the support team and verify your identity.
Yes, you can choose to suspend or permanently close your account. Simply contact the support team via live chat or email to request this. Before closing your account, make sure you have no pending bets or remaining balance.
Deposit Methods
The following deposit methods are currently available on godd11:
- Mobile Banking — Most Popular
- Nagad
- Rocket
- Upay
- Bank Transfer (selected banks)
The minimum deposit on godd11 is just BDT 100. The maximum daily deposit limit for mobile banking methods varies depending on the payment method. For more details, Deposit Page See details.
Deposits are usually credited within 1-5 minutes. If your deposit hasn't arrived after 15 minutes, please:
- Collect the transaction ID from your payment
- Confirm in your payment app that the amount has been deducted
- Contact support via live chat with your transaction ID
Withdrawal Process
godd11 typically 15 to 30 minutes Withdrawals are processed within this timeframe. During peak periods or for larger amounts, it may take up to 24 hours. Withdrawals may be delayed if KYC verification is incomplete.
Minimum withdrawal amount on godd11 BDT 300. The maximum withdrawal limit depends on your account verification level. Fully KYC-verified accounts have a significantly higher limit. For more details, Withdrawal Page See details.
godd11 does not charge any additional fees for withdrawals. However, mobile banking operators (such as Mobile Banking, Nagad, etc.) may apply their own transfer charges. These fees are outside of godd11's control.
Yes, a withdrawal request can be cancelled via live chat while it is still being processed. Once the process is complete, however, cancellation is no longer possible. If you need to cancel, contact support immediately.
Betting Rules
godd11 supports betting on 30+ sports, including:
- Cricket — IPL, BPL, ODI, T20 World Cup
- Football — Premier League, La Liga, World Cup
- Kabaddi, Badminton, Tennis
- Basketball, Volleyball, Hockey
- E-Sports — CS:GO, Dota 2, FIFA
Live betting means placing bets in real time while a match is in progress. On godd11, odds continue to shift after the match starts, and you can place a bet at any moment. Use live scores and stats to make smarter decisions. Betting Page You'll find the list of live matches.
Usually after the match concludes, 5 to 30 minutes Winnings are credited to your account within this period. For tournaments or special events, credits are processed after the official results are announced. If you experience any issues, contact support with your bet ID.
If a match is cancelled or abandoned, all bets placed on that match are generally Full Refund Credited automatically to your account. However, if a match in a parlay bet is cancelled, that leg is counted at odds of 1.00.
Bonuses & Offers
godd11 offers a variety of bonuses and promotions:
- Welcome Bonus: Up to 100% on your first deposit
- Reload Bonus: Extra bonus on every weekly reload deposit
- Cashback Offer: A percentage cashback on losing bets
- Referral Bonus: Refer a friend and both of you get a bonus
- Loyalty Points: Earn points by playing regularly and claim rewards
Bonus funds cannot be withdrawn directly. The bonus amount must meet a specified Wagering Requirement Once fulfilled, the bonus becomes withdrawable. Example: a BDT 500 bonus with 5x wagering means you need to place BDT 2,500 in bets. Terms and conditions vary for each bonus.
Enter the promo code in the promo code box at registration or during deposit. A promo code can generally be used only once. Expired or incorrect codes will not add any bonus. Follow godd11's official announcements for valid codes.
Security
No. godd11 never sells or shares your personal information with third parties. Only limited data is used for payment processing and legal compliance. For more details, Privacy Policy Read more.
Login Page Go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email — use it to set a new password. The whole process takes under 2 minutes.
After logging in, go to Profile > Security Settings. You'll find the "Two-Factor Authentication" option there. Verify your mobile number to enable 2FA. From that point on, every login will require an OTP, keeping your account significantly more secure.
Mobile App
godd11 App App Page Available for direct download. Android users can download and install the APK file. iOS users can find it on the App Store. Do not download from any third-party sites or links.
Yes, the godd11 app offers all the same features as the website — live betting, game lobby, deposit, withdrawal, bonuses, and support. The app also gives you extra benefits like push notifications, faster login, and personalized offers.
When installing the APK on Android, you'll need to enable "Install from unknown sources" — go to Settings > Security > Unknown Sources. Make sure you have enough storage and a stable internet connection. If you run into any issues, reach out via live chat.
Customer Support
Ways to contact godd11 support:
- Live Chat: Click the chat icon at the bottom of the website or app — the fastest way to get help
- Email: [email protected] — Response within 24 hours
- Social Media: Message us on our official page
Common issues (login, deposit) via live chat are typically Within 15 minutes resolved. Complex issues (KYC, account recovery) may take 1-2 business days. For complaints submitted by email, you will receive a first response within 24 hours.
godd11 takes responsible gaming very seriously. You can set your own deposit limits, betting limits, or take a temporary break at any time. A self-exclusion option is also available if needed. For more details, Responsible Gaming Page See details.