01Introduction
Welcome to godd11.com. Your privacy is our top priority. This Privacy Policy ("Policy") explains how godd11 collects, uses, and protects your personal information.
Godd11 is an online betting and gaming platform built for users in Bangladesh. By using the godd11 website, registering an account, or accessing any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully in full.
02What Information We Collect
Godd11 collects various types of information from users. This information is required to deliver services, verify identity, and ensure security. Details are outlined below:
| Types of Information | Example | Purpose of collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Account Verification (KYC) |
| Contact Information | Mobile number, email address | Notifications & Support |
| Financial Information | Mobile Banking/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Usage Information | Login time, betting history | Service improvement |
| Location Data | Country, city (IP-based) | Regional Restriction Check |
Godd11 only collects information that is genuinely necessary to provide its services. No unnecessary or excessive data is requested.
03How Information Is Used
Godd11 uses the information it collects for the following purposes. Each purpose is designed to maintain service quality and enhance your experience:
- Account Management: To handle registration, login, identity verification, and account security.
- Payment Processing: To process deposits and withdrawals securely and seamlessly.
- Customer Support: To resolve your issues quickly and provide accurate support.
- Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out of this at any time).
- Fraud Prevention: To detect suspicious activity and keep the platform secure.
- Legal Compliance: To comply with applicable laws and regulations.
- Service improvement: To continuously improve platform performance and enhance the user experience.
05Information Security
Godd11 uses industry-leading technology to protect your data. The core layers of our security framework are:
- SSL/TLS Encryption (256-bit): All data transferred between your browser and our servers is fully encrypted.
- Two-Factor Authentication (2FA): OTP verification for added security at login.
- Server security: Data is stored in certified data centers with 24/7 monitoring.
- Regular Security Audits: Third-party experts conduct regular system audits.
- Data Backup: Regular backups are performed to ensure no data is lost.
06Cookie Policy
The godd11 website uses cookies. Cookies are small text files stored in your browser that help us operate the site and improve your experience.
We use three types of cookies:
- — Login sessions, security tokens, and similar data. The site cannot function properly without these.
- — Remembers your preferences such as language, dark/light mode, and similar settings.
- — Pages visited most and time spent on them are analysed to improve the site.
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.
07Your Rights
Godd11 believes that users own their own data. Accordingly, you have the following rights:
- Right to Access: You may request to know what information godd11 holds about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request that your information be deleted under certain circumstances.
- Right to Object to Processing: You may opt out of your information being used for marketing purposes.
- Data Portability: You may request a copy of your data in a standard, portable format.
- Right to withdraw consent: You may withdraw your consent to the use of your information at any time.
08How Long Information Is Retained
Godd11 does not retain any information beyond what is necessary. As a general rule:
- All data is retained for as long as your account remains active.
- Financial and transactional data is retained for up to 5 years after account closure due to legal obligations.
- Stored securely after KYC document verification and deleted 2 years after account closure.
- Anonymized analytics data may be retained for an extended period.
09Third-Party Services
The godd11 platform integrates with certain third-party game providers and payment service providers. These providers operate under their own privacy policies and handle data independently.
Godd11 is not responsible for how third parties manage their data practices. However, we work exclusively with trusted, verified partners and have data protection agreements in place with all of them.
10Data Relating to Minors
Godd11 does not knowingly collect information from anyone under the age of 18. If any minor's data is found in an account, that account will be closed immediately and the associated data deleted.
If you believe a minor is using godd11, please notify us immediately.
11Changes to the Privacy Policy
Godd11 may update this Privacy Policy as needed. For any significant changes, advance notice will be sent to your registered mobile number or email. The "Last Updated" date at the top of the page will always reflect the latest revision.
12Contact
For any questions, concerns, or complaints about our Privacy Policy, please reach out through the channels below. Our Data Protection Team typically responds within 72 hours.