01Introduction & Eligibility
Welcome to the godd11 platform. These terms and conditions ("Terms") apply to your use of the godd11.com website and its associated mobile applications. By creating an account or using the platform, you are deemed to have fully accepted these Terms.
Godd11 is an online betting and gaming platform designed specifically for users in Bangladesh. We offer Sports Betting on cricket, football, and more, as well as Live Casino gaming. These terms and conditions constitute a legally binding agreement between you and godd11.
02Account Register
To open an account on godd11, you must provide accurate and complete information. All details submitted during registration must be your own — creating an account with false information is strictly prohibited.
- Each person may register only one godd11 account. If multiple accounts are detected, all will be terminated and any balance may be forfeited.
- Keeping your account password confidential is your responsibility. Sharing your password compromises account security.
- Godd11 may request your National ID or other supporting documents at any time for account verification purposes.
- Keep your registered mobile number and email address up to date — all important notifications are sent through these channels.
- Transferring or selling your account to any third party is strictly prohibited.
03Age Requirements & Eligibility
To participate on the godd11 platform, users must be at least 18 Years or Older Any account found to belong to a minor will be closed immediately and all balances will be forfeited.
You are also solely responsible for ensuring that online betting is legal in your region. godd11 reserves the right to restrict services to users from specific countries or regions.
04Deposit & Payment Policy
Godd11 accepts deposits via various mobile banking channels, including Mobile Banking, Nagad, Rocket, and Upay. Deposited funds are typically credited to your account instantly.
- The minimum deposit amount is set according to platform guidelines and is subject to change.
- Only payment methods registered in your own name are accepted — deposits from another person's account are not permitted.
- If you experience a technical issue with a transaction, save the relevant transaction ID and report it to the support team.
- Godd11 reserves the right to investigate any suspicious transactions and place them on hold if necessary.
- Using godd11 for money laundering or fraudulent purposes is strictly prohibited and will result in legal action.
05Withdrawal Policy
Withdrawals on godd11 are simple and fast. Mobile Banking and Nagad withdrawals are typically completed within 15 to 30 minutes, though in some cases verification may add extra processing time.
- Withdrawals must be made through the same payment method used for the deposit — this is required for anti-money laundering compliance.
- Godd11 may require KYC document verification before processing a large withdrawal for the first time.
- A wagering requirement must be met before bonus funds can be withdrawn.
- If suspicious account activity is detected, withdrawals will be suspended until the investigation is complete.
06Bonus & Promotion Terms
Godd11 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read carefully before claiming.
- Welcome Bonus: For new members only, one-time use. Attempting to claim the bonus through multiple accounts will result in all accounts being closed.
- Wagering Requirement: Withdrawing bonus funds typically requires 10 to 30x wagering — the exact requirement is clearly stated on each offer's page.
- Bonus Validity: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
- Game Restrictions: Some bonuses are only valid for use on specific games or betting markets.
- Godd11 reserves the right to modify or cancel any bonus offer at any time.
07Betting Rules & Regulations
Certain important rules apply when placing bets on godd11. Once a bet is confirmed, it generally cannot be changed, so please review all details carefully before submitting.
- The odds at the moment a bet is confirmed are final — any subsequent changes in odds will not affect already confirmed bets.
- If an event is cancelled or abandoned, bets are generally refunded. For partial results, godd11's decision is final.
- Godd11 reserves the right to void bets placed at incorrect odds resulting from a technical error.
- For live betting, some bets may not be accepted due to network delays.
- Betting market rules for each sport and game are published separately on the platform.
08Prohibited Activities
The following activities are strictly prohibited on godd11. Any account found engaging in them will be suspended immediately:
- Operating more than one account under the same identity
- Attempting to exploit the bonus system for unfair advantage
- Using betting software, bots, or automation tools
- Placing bets based on match fixing or insider information
- Using the platform for money laundering or illegal transactions
- Harassing or defrauding other users
- Attempting to hack or gain unauthorized access to godd11's systems
09Privacy & Data Protection
Godd11 takes the security of your personal data seriously. We use SSL encryption and robust security protocols to ensure your information stays protected at all times.
Your information is never sold to third parties. However, it may be disclosed to relevant authorities where required by law or to prevent fraud. For more details, please see our Privacy Policy Read.
10Responsible Gaming
Godd11 believes gaming is a form of entertainment, not a source of income. We want every user to have a safe and enjoyable experience. To support this, we offer the following:
- Deposit Limits: Set your own daily, weekly, or monthly deposit limits at any time.
- Self-Exclusion: Temporarily suspend your account for a chosen period.
- Cooling-Off Period: Take a break from betting for anywhere between 24 hours and 30 days.
- Reality Check: Get session reminders after a set period of time.
If you notice signs of problem gambling, please visit our Responsible Gaming Visit the page and get in touch with our support team.
11Closing Your Account
You may request to close your godd11 account at any time. Please withdraw any remaining balance before proceeding with the closure.
- Account closure requests are typically processed within 48 hours.
- Godd11 reserves the right to close any account without notice for violations of its terms.
- Any valid balance in a closed account will be refunded, but bonus funds will be forfeited.
12Dispute Resolution
Any dispute between godd11 and a user will first be directed to our customer support team for resolution. In most cases, an initial resolution is provided within 72 hours.
For complex disputes, godd11's senior management will conduct a review and their decision will be considered final. For disputes involving betting or game outcomes, the relevant game provider's log records will serve as conclusive evidence.
13Changes to Terms
Godd11 may update these terms and conditions at any time. For significant changes, a notification will be sent to your registered mobile number or email address. Continued use of the platform after any changes will be considered acceptance of the updated terms.
14Limitation of Liability
Godd11 is committed to providing reliable service at all times. However, godd11's liability is limited in the following circumstances:
- Losses resulting from internet connectivity issues
- Delays caused by issues with third-party payment providers
- Losses resulting from security vulnerabilities on the user's own device
- Temporary service interruptions due to unexpected technical failures
15Contact
If you have any questions or comments about these terms and conditions, please contact our support team. We are available 24 hours a day, 7 days a week.
Support Team
Email: [email protected] — We typically respond within 24 hours. For urgent matters, please contact us via live chat.